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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Philson

Jason Philson

October 26, 2025

5  out of  5
rating by Jason Philson
"We’ve had an excellent experience working with Kym Hope. She’s always incredibly helpful when it comes to setting up new policies and takes the time to explain all the details clearly. Kym provides invaluable information and guidance, making the entire process easy and stress-free. We truly appreciate her professionalism, knowledge, and genuine care for her clients. Highly recommend reaching out to Kym for any insurance needs! Jason & Teressa"
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Tonya Luckey

October 7, 2025

5  out of  5
rating by Tonya Luckey
"Ms. Kim need to stay put. She's been a perfect agent for me and my family for the last 10 years and I love her. I adore her and sometimes I can sit and talk to her like a big sister. She is a part of my family"
We responded:
"Thank you for your feedback! We love Kym and we love our customers! "
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Caleb Seworth

October 3, 2025

5  out of  5
rating by Caleb Seworth
"Kym was amazing! She was knowledgeable and personable. She answered all my questions and answered the questions I didn’t think of. Thank you Kym! You are an Asset to State Farm"
We responded:
"Thank you so much!"
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David Rivenbark

October 1, 2025

5  out of  5
rating by David Rivenbark
"Very polite and professional! Took care of all my questions and concerns. We talked about the future of my jeep and selling of my truck"
We responded:
"Thank you for your feedback! We are so glad you are here!"
Profile photo of Peggy Crist

Peggy Crist

September 26, 2025

5  out of  5
rating by Peggy Crist
"I just moved to Virginia from out of state and walked into State Farm to get an insurance quote. Kym was happy to help me and treated me with professionalism and kindness . She found the right policy for me. I was very pleased and happy I was able to get a policy that quickly in person. I highly recommend her service."
We responded:
"Welcome to the area! We are so glad to have you as a part of our Farmily! "
Profile photo of Liv Mann

Liv Mann

September 24, 2025

5  out of  5
rating by Liv Mann
"Kym Hope is an absolute DELIGHT to work with, and has done a fantastic job of staying on top of my policies and making suggestions to help me save on premiums or get more beneficial coverages. I couldn't possibly imagine working with another insurance agent at this point - she's the best!"
We responded:
"Thank you for your feedback! Kym is the BEST! "
Profile photo of Melissa Terry

Melissa Terry

September 22, 2025

5  out of  5
rating by Melissa Terry
"Kym was beyond amazing today! Explained everything in a way that was easy to understand. Thank you for always understanding!"
We responded:
"Thank you for your feedback! We are so glad to have you as part of Farmily! "
Profile photo of Karen Giacometti

Karen Giacometti

September 18, 2025

5  out of  5
rating by Karen Giacometti
"Excellent service - they really care about and take care of their customers! The staff is very much appreciated!"
We responded:
"Thank you for your feedback! "
Profile photo of Karen Bazemore

Karen Bazemore

September 17, 2025

5  out of  5
rating by Karen Bazemore
"I have been with State Farm. Longer than I can remember. We'll over 30 years. Always had good service with them. Helped me a lot with the different challenges I had faced."
We responded:
"Thank you so much for the feedback! "
Profile photo of Ashley Bidnick

Ashley Bidnick

September 17, 2025

5  out of  5
rating by Ashley Bidnick
"Heather was very helpful. Her return phone call was prompt and she was able to answer all of my questions. Heather was very friendly and I feel like a valued customer."
We responded:
"Thank you for your feedback! "
Profile photo of Tenny Hizer-Walsh

Tenny Hizer-Walsh

September 15, 2025

5  out of  5
rating by Tenny Hizer-Walsh
"Kim Hope is the best insurance agent ever! She responds quickly and gives personal attention to your request. She is great with follow up and sticks with an issue until it is completely resolved. I have never been disappointed in her! Thank you Kim for all you do!"
We responded:
"Thank you for the amazing feedback! We are so happy to have you. "
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Lady Fingrs

September 9, 2025

5  out of  5
rating by Lady Fingrs
"Kim was thorough going through the aspects of my policies and her attentiveness to the client was perfect! Well Done!"
We responded:
"Thank you for the feedback! We are so glad you had a good experience with us. "
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Denise Green

September 8, 2025

5  out of  5
rating by Denise Green
"I had questions on my life insurance & she took care of them all"
We responded:
"We are here for you! Thank you for being a part of our Farm-ily!"
Profile photo of Precious Thorne

Precious Thorne

September 3, 2025

5  out of  5
rating by Precious Thorne
"Kym Hope was so very helpful ,love talking to her she always have a beautiful personality and always eager to help."
We responded:
"Thank you for your feedback! We are so glad you are getting the service you deserve! "
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Ramon Rojas

August 25, 2025

5  out of  5
rating by Ramon Rojas
"Janeth, muy buen servicio ,amabilidad y sobre todo mucha paciencia y aclara todas las dudad que uno tenga ,una asistente muy profesional en su trabajo."
We responded:
"Muchas gracias, nos alegra que tuvo una buena experiencia. Janette ciertamente es una de las mejores de nuestro equipo. "
Profile photo of LaTasha M. Anderson, LPC

LaTasha M. Anderson, LPC

August 25, 2025

5  out of  5
rating by LaTasha M. Anderson, LPC
"I can't say enough about how wonderful it has been to work with Kym. She is so thorough, knowledgeable and kind. She answers all my questions and explains things in an easy to understand way. Highly recommend!"
We responded:
"Thank you so much! We are so glad you love Kym as much as we do! "
Profile photo of Estelle Carter

Estelle Carter

August 12, 2025

5  out of  5
rating by Estelle Carter
"I've been part of the State Farm family for over 30 years in three states. When I first visited the Suffolk VA office, my husband and I were greeted and serviced by Kym Hope. She was so personable, as well as professional, that we were totally comfortable. We became fast friends as she helped us navigate our transition and improve our coverage. Kym has done everything from showing compassion and responding quickly to my husband's passing during the pandemic to guiding me through financial assistance I needed that I didn't know existed. When I moved to NC I was elated to find out that the office was licensed here also! After the sad passing of the broker she was with formerly there was some confusion, but she was right there for me, again, at every step. Kym is the reason I have confidence in the Holland Agency. Technology allows a high level of quality service even though I'm many miles away from Portsmouth and Chesapeake. She handles my every question and concern with the same care I was accustomed to in-person. Every staff member has been very helpful and I'm glad to see this agency is doing so well. Gratefully, Estelle Carter"
We responded:
"Thank you so much! We are so glad to have you as part of our Farm-ily! "
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Irina Minevich

August 6, 2025

5  out of  5
rating by Irina Minevich
"A very helpful, patient, friendly agent."
We responded:
"We love our customers! Thank you so much for the feedback! "
Profile photo of Shakela Cosme

Shakela Cosme

August 5, 2025

5  out of  5
rating by Shakela Cosme
"Kym was very helpful and knowledgeable on renewal discounts and answering questions about additional policies I wanted to add. Thank you!"
We responded:
"Thank you for your feedback! She is a blessing to our team!"
Profile photo of Angela Flood

Angela Flood

August 4, 2025

5  out of  5
rating by Angela Flood
"Follow up was great 👍🏾"
We responded:
"Thank you for your feedback! We love to hear it. "
Profile photo of Charles Stith

Charles Stith

July 25, 2025

5  out of  5
rating by Charles Stith
"State Farm Kym Hope Team Leader was very helpful with my mother affairs with Home and Auto Insurance / Thank You so much!!"
We responded:
"Thank you for the great review! Kym is the best! "
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Tonya Elliott

July 24, 2025

5  out of  5
rating by Tonya Elliott
"I can't thank you enough you are the sweetest person I have ever met you are so helpful"
We responded:
"Thank you so much for the feedback! "
Profile photo of Katelin Watson

Katelin Watson

July 23, 2025

5  out of  5
rating by Katelin Watson
"Best hands down . Most amazing woman ever very helpful and loving gets the job done …"
We responded:
"We appreciate your business and feedback! Thank you!"
Profile photo of Emily McNeely

Emily McNeely

July 23, 2025

5  out of  5
rating by Emily McNeely
"Kym Hope is a very polite and respectful person she has been with us for many years and we love her very much. She genuinely cares for her clients and she make sure we understand what we are getting for our families needs. Couldn't ask for a better agent."
We responded:
"She is the best! Thank you for being a part of our Farm-ily! "
Profile photo of Wiilliam Choru

Wiilliam Choru

July 21, 2025

5  out of  5
rating by Wiilliam Choru
"Kym hope is so nice and helpful with all my problems.we need more people lake her."
We responded:
"We agree! Kym is one of the best! "